SMS Terms & Conditions

SMS consent communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS communications

If you have consented to receive text messages from International Community Health Services, you may receive messages related to the following:

Appointment reminders
Post-visit instructions
Lab notifications
Billing inquiries

Example:
"Hello, this is a friendly reminder of your upcoming appointment with Dr. Nguyen at ICHS Holly Park Clinic on March 20th at 1:30 pm. You can reply 'STOP' to opt out of SMS messaging from International Community Health Services at any time."

Message frequency

Message frequency may vary depending on the type of communication.

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments."

Potential fees for SMS messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-in method

You may opt-in to receive SMS messages from International Community Health Services by submitting an online form.

Opt-out method

You can opt out of receiving SMS messages at any time. To do so, simply reply 'STOP' to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help

If you are experiencing any issues, you can reply with the keyword 'HELP'. Or, you can get help directly via our contact form.

Additional options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our contact form.

Standard messaging disclosures

Message and data rates may apply
You can opt out at any time by texting 'STOP'
For assistance, text 'HELP' or visit our Privacy Policy and Terms and Conditions pages
Message frequency may vary